Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase.
This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited.
Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages.
The Providers cannot assume any obligation or responsibility. The Providers cannot screen or edit all the content available from the PureSwazi.com site and do not accept any liability for illegal, defamatory or obscene content.
Users are encouraged to inform The Providers of any content that may be offensive or illegal.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
When a user visits PureSwazi.com or sends e-mails to PureSwazi.com, that user consents to receiving communications from PureSwazi.com electronically and agrees that all agreements, notices, disclosures and other communications sent by PureSwazi.com satisfies any legal requirements, including but not limited, to the requirement that such communications should be in writing.
We reserve the right to:
1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website. All shipments will be made via FedEx, DHL or registered post. Insurance is offered on all deliveries made through FedEx or DHL. PureSwazi.com is not responsible for any loss or damage due to the negligence of any shipping company used by PureSwazi.com. All items purchased from PureSwazi.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from PureSwazi.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. If applicable, you authorize us to designate a carrier to act as your agent to clear the merchandise with the relevant customs and tax authorities in the destination country; in the case of gifts or other purchases made on behalf of another recipient, you make the foregoing authorizations on behalf of the recipient designated in your order. Your order with PureSwazi.com for shipment to countries outside of Swaziland may be subject to taxes, customs duties and fees levied by the destination country.
PureSwazi.com attempts to be as accurate as possible. However, PureSwazi.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PureSwazi.com is not as described, your sole remedy is to return it in an unused condition.
Agreements of sale
Placing an item in a shopping basket or adding it to a wish list without completing the purchase cycle does not:
- constitute an agreement of sale between PureSwazi.com and users cannot hold PureSwazi.com liable if such items are not available when the purchase cycle is completed later; and/or
- constitute an order for such an item; and
PureSwazi.com may remove such an item from the shopping basket or wish list if no stock is available.
An agreement of sale between PureSwazi.com and a user only comes into effect if and when:
- a credit card authorisation is received from the issuing bank
PureSwazi.com reserves the right to refuse to accept and/or execute an order without giving any reasons. PureSwazi.com also reserves the right to cancel orders in whole or in part as circumstances dictate. PureSwazi.com shall only be liable to refund monies already paid by the user. PureSwazi.com shall take all reasonable efforts to maintain correct prices. However, should errors occur and items are offered at incorrect prices, PureSwazi.com will not be obliged to sell goods at such incorrect prices and shall only be liable to refund monies paid. Consumers can view or print a full record of the transaction that is maintained for a period of twelve months on the PureSwazi.com website.
Due to the nature of the merchandise stocks of all goods on offer are limited. PureSwazi.com shall take all reasonable efforts to discontinue the offer as soon as stock is no longer available. However, should items still be offered after stocks are sold, PureSwazi.com shall only be liable to refund monies where it is unable to fulfil orders at advertised prices.
Restriction on Sales
Certain grass products may not be allowed into Australia, we recommend that you check with the relevant authority in your country if you have any concerns on any of the products offered on this site.
PureSwazi.com shall not be liable for the sale of items at lower prices if such prices were increased and users and/or purchasers could not, for any reason whatsoever, conclude an agreement of sale while such prices remained low.
If PureSwazi.com supplies the wrong product or if the product is in any way faulty or damaged, PureSwazi.com will exchange it for the correct one. However, if the product is no longer being offered at the special price, it will not be replaced and PureSwazi.com will refund the purchase price including delivery costs.
Gift Vouchers & Coupons
Gift vouchers and coupons cannot be exchanged for cash.
Coupons and are not transferable or assignable.
Gift vouchers may be assigned to registered users at PureSwazi.com.
Gift vouchers and coupons must be redeemed at PureSwazi.com towards the purchase of products listed in the online PureSwazi.com catalogue.
Gift vouchers can be used with on-site promotional offers
Only one coupon can be used per transaction.
Gift vouchers and coupons cannot be redeemed with orders already placed with PureSwazi.com.
Coupons can only be redeemed while they are valid and expiry dates cannot be extended
Coupons cannot be used to purchase gift vouchers.
If the user is not satisfied with his/her choice and the product is still in mint condition, the user may return it within 7 days of receipt by the customer and PureSwazi.com will refund the purchase price (excluding delivery costs and handling fees).
One-off items may not be returned.
Any items that have been engraved may not be returned.
Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. No order can be cancelled after it has been shipped.
If PureSwazi.com supply the wrong product or if the product is in any way damaged as a result of a manufacturing defect, PureSwazi.com will exchange it for the correct one within 14 days of receipt from the customer of the defective item. PureSwazi.com will make a reasonable effort to exchange the product, but if replacement is not possible, PureSwazi.com will refund the purchase price including delivery cost. Please note: Mouth blown glass products may have air bubbles in them; this is not a fault, merely a sign that that the item has been mouth blown.
We accept payment only by means of a credit card or debit card.
At the time of placing the order, the transaction details are presented to the bank and an authorization is obtained for the amount of the order.
To protect its own and the interests of customers, PureSwazi.com scrutinizes all transactions to prevent attempted fraud and a transaction may be refused if PureSwazi.com is not satisfied with its legitimacy.
All transactions will be processed in South African Rand (ZAR).
1. Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
2. Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
3. The Merchant does not have access to credit details.
4. Virtual Card Services continually reviews and enhances its security in line with technological changes.
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
Changes to these terms
PureSwazi.com reserves the right to add to or change the provisions of these Terms & Conditions from time to time. All additions and changes will be notified to you by being posted on this Site and it is your responsibility as a user to refer to these additions and changes. They will come into effect immediately on being posted on the Site and you will be deemed to have accepted them if you make access to the Site after that time. If you do not wish to accept them, you must terminate this Agreement as described above.
The Conditions will be exclusively governed by and construed in accordance with the laws of the Kingdom of Swaziland whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Flotsam (Pty) Limited
P O Box 897
11 Indingilizi road
Telephone: +268 2404 1406/38
Facsimile: +268 2404 1473